- Do assistants recommend a specific aged care home?
- Assistants answering placement questions tend to explain the pathway, describe how ratings work and point at the official service finder before naming anyone. Naming does happen, most often on questions tied to a suburb and a type of care where one provider has clearly stated the answer. Being the named example when naming occurs is the realistic goal.
- How many prompts does a provider need?
- Homes multiplied by the few questions a placement turns on, which for most providers is a countable list rather than a large one. Write it out before choosing a plan, because the number that falls out usually sits inside the cheapest tier and makes the expensive ones look like optimism.
- Does our star rating change what an assistant says?
- Published ratings are exactly the kind of checkable official fact a model will repeat, and no provider can argue with one in its own copy. What a provider can do is make everything else verifiable: which home, which care types, what a room costs and when a place is available, stated plainly and dated.
- Can any of these tools see the government service finder?
- None of the tools examined reports on the official pathway, the service finder or the ratings, and any claim to the contrary is worth pressing hard. Checking the listing by hand and reconciling it with the website is unglamorous work that no subscription replaces.
- Should we spend on tools or on the site?
- The site, in almost every case. Tooling here is cheap because the prompt set is small, and the reason a provider is absent is nearly always that the home-level facts were never published as text. Spend proportionately: a small subscription to watch the number, and the rest on giving the assistant something to quote.