What is Hallucination?

Hallucination
A hallucination is a confident statement produced by a language model that no source supports, ranging from an invented figure to a wrong description of what a company sells. Hallucinations happen because a model generates the most plausible continuation of text rather than looking a fact up, so a gap in what the model holds gets filled with something that reads correct.

01 In practice

Thin entity data makes a brand a likelier subject of one. A model asked about an organisation it holds almost nothing about still produces an answer, and the material it draws on is whatever it has for organisations of that shape: a plausible service list, a plausible location, a plausible history, none of it from the business.

Conflation is the version that does the most damage. Two companies sharing a name, or one company described inconsistently across its own pages and profiles, give a model no basis to keep them apart, so facts belonging to one arrive attached to the other.

The defence is mechanical rather than rhetorical. Stating the facts plainly on a page a retrieval agent can fetch, declaring the organisation as an entity with a stable identifier, and corroborating that identity with sameAs links gives a grounded answer something to use instead of a guess.

The work behind it

Tell the models what you are.

Markup that tells models what your business is, on pages that render without JavaScript.